DATEV improves the soft skills of dual students by 17% with Savvi

Case Study

>3,400
Questions answered about self-assessment
>250
Daily Challenges completed successfully
225
Quiz questions answered correctly
104
Duels successfully completed

An overview

An Overview

  • Starting position: DATEV trains around 70 to 80 apprentices and dual students every year, primarily in IT and commercial professions. Since the start of the apprenticeship training in 2023, there has been a mobile apprenticeship concept that allows apprentices to work from home.
  • Challenge: Soft skills such as self-organization or self-learning skills have so far been covered primarily through face-to-face seminars. With the introduction of the mobile apprenticeship concept, digital and self-directed learning of such soft skills is becoming even more important.
  • Solution: DATEV uses Savvi for all first-year students and apprentices. At the start, DATEV selects the most important skills for them (Being proactive, Working focused). The app becomes a digital learning companion and an important accompanying component in the mobile apprenticeship concept.
  • Results: Students & apprentices train new skills in the app for 21 minutes a week. They also see individual potential and progress. They work on their learning needs and wishes on their own and improve by 30% after just 12 weeks.

‍

About DATEV

DATEV eG is one of the largest IT service providers and software companies in Germany. It offers high-quality solutions and services for tax consultants, auditors and lawyers, as well as their clients, who are mostly small and medium-sized enterprises. Headquartered in Nürnberg, the cooperative has numerous branches in major German cities and employs around 9,000 people in 9 countries. In Germany, around 70 to 80 apprentices and dual students start at DATEV every year. The focus is on IT apprenticeships and study programs, but the spectrum also includes commercial and industrial apprenticeships and fields of study.

Key Facts

The starting point

The Strategic Starting Point

The strategic objectives include, in particular, strengthening competencies in a hybrid work setting, as well as individual support for dual students and apprentices. Savvi strengthens, among other things, independent, work-integrated and demand-oriented learning — aspects that guarantee future-oriented training and are in focus across the company.

The Challenge

The challenge is to relieve the burden on apprenticeship instructors and to find a digital solution that works well, can be quickly integrated and can be used independently by the apprentices and students. With the help of the solution, apprentices and dual students should be able to acquire particularly important soft skills independently as part of the mobile apprenticeship concept.

The challenge

Die Herausforderung

The challenge is to relieve trainees and to find a well-functioning and quickly integrated digital solution that can be used independently by trainees & dualis. With the help of the solution, trainees and dualis should be able to acquire particularly important soft skills independently as part of the mobile training concept.

The solution

Setup: How Savvi was applied in this Case

Before the start of the training, a group profile was created, which was based on the average self-assessment of 85 apprentices & dual students at the start of their apprenticeship in 2023. The evaluation serves as a starting point for the training, from which the strengths and potentials can be identified.

Skills that are important to DATEV for apprentices working from home:

💪
Being proactive
📅
Organizing yourself
🔎
Staying focused

Start: Identifying Learning Needs based on Strengths and Potentials

Before the training began, the group profile was created to evaluate the strengths, development potentials and interests of the apprentices. The evaluation serves as a starting point for the adaptive training, which adapts individually to all participants.
Showing initiative
57
Working independently
75
Working with superiors
80
Managing expectations
62
Being proactive
70
Planning your day
58
Estimating time for tasks
49
Ending the working day
51
Processing tasks in steps
57
Organizing yourself
47
Avoiding distractions
36
Combating procrastination
51
Prioritizing tasks
45
Focusing on one task
45
Staying focused
50
The potential analysis allowed all participants to work on their own weaknesses and to experience an individual training journey.

Savvi and the apprenticeship instructors regularly checked in with each other to discuss various data points from the app and gain deeper insights.
💡
Savvi provided DATEV's apprenticeship instructor team with data-based insights into the strengths and potentials of the apprentices and dual students. This enabled the observations of these trainers to be compared with objective data.

Savvi Learning Paths: Apprentices and Students work on their Skills for 21 Minutes per Week

On average, users need about 15 minutes to complete their weekly training. DATEV is above this average. Overall, DATEV learners spent >300 hours in the app and used numerous additional functions such as Quizzes, Daily Challenges, Duels, or the Tip of the Week to train their soft skills and to get the most out of the app!
>3.400
Questions answered for self-assessment
>250
Daily Challenges
successfully completed
225
Quiz questions
correctly answered
104
Duels
successfully completed
>300
hours
users have trained with Savvi

The most popular Microtrainings: ❤️

1.
4 Tips for Showing More Initiative
13*
2.
Developing a Mindset for Independent Work
12
3.
Reducing External Distractions
11
4.
3 Questions Before Starting a Task
10
* number of times this Microtraining was completed
3 of 4 of the most frequently practiced Microtrainings are working on the skill “Being proactive”, which was trained a total of 66 times!
12 / 12
behaviors dual students and apprentices were able to improve!
🕹️
Gamification:
DATEV uses a large part of the gamification suite offered by Savvi:
• Duels: Learners can challenge others in a weekly slot machine game.
• Leaderboard: Learners collect points and compare themselves with others in the ranking.

Integration in everyday training: Savvi as an important part of DATEV's mobile apprenticeship concept

Since the coronavirus pandemic and the increasing importance of location-independent work, DATEV has been working on a mobile apprenticeship concept. The mobile apprenticeship concept was introduced at the start of the 2023 apprenticeship year, and since then, apprentices and dual students have also been able to work flexibly from home as their level of experience increases. This shows a great deal of trust in the apprentices and dual students and offers them more flexibility and responsibility. DATEV sees Savvi as a voluntary but essential learning tool that enables apprentices and dual students to develop their soft skills flexibly, digitally and on the go. The selected content fits perfectly into the mobile apprenticeship concept, in which proactivity, self-organization and focused work are becoming increasingly important.

Learning for real life: Participants work 19% more focused

Weekly brief evaluations of self-assessment at the behavioral levels showed that the participants improved by over 19% in the area of “Focused work”! Dual students improved by as much as 30% in this skill!
+17%
Overall, dual students improved by 17%.

Results of the first 3 months:

  • >250 completed Daily Challenges and >104 Duels generated enthusiasm for learning, fun and healthy competition between learners
  • Participants were able to improve in all behaviors (dual students even improved by +50% in “Prioritizing tasks” over the training period)
  • Strong improvement with up to 30% per skill (Staying focused)

Lasting change: Soft skills as part of daily further training

By directly incorporating new methods and tips and tricks over a long period of time, learners were able to develop new habits and integrate them directly into their daily work. The tips and methods taught by Savvi come from real experts and scientists.
"
Savvi helps us implement our mobile apprenticeship strategy: mobile training for 21st century skills.”
Uwe Ritthammer
Apprenticeship instructor
"
The app has helped me learn more about my strengths and weaknesses. Now it's fun to work on them!“
Dual student
DATEV
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